Apostille & Translations

Privacy Policy

Last updated: November 2, 2026

Apostille & Translations ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you use our website or request our services, how we use it, and your rights regarding that information.

Information We Collect

We collect information you provide directly when you submit a contact form, request a quote, or book an appointment. This includes your name, email address, phone number, and details about the service you are requesting. For transcription requests, this may include a link to a recording you provide. For interpreting requests, this includes scheduling details and the topic of the session. We also collect standard server log data (IP address, browser type, pages visited) through normal website operation.

How We Use Your Information

We use the information you provide to respond to your inquiry, prepare a quote, schedule and deliver the service you requested, send appointment confirmations and reminders, and communicate with you about your order. We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.

SMS and Text Messaging

By providing a telephone number and submitting a form on this site, you consent to be contacted by SMS text message. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of further messages. Reply HELP for more information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Recording Submissions (Transcription Service)

When you request transcription services, you may provide a link to an audio or video recording. By submitting a recording, you confirm that you are authorized to share that recording for transcription purposes. We use the recording solely to prepare your transcript. [ATTORNEY REVIEW REQUIRED: Confirm your actual retention practice — do you delete access to the recording link after the transcript is delivered, or do you retain it? State your actual practice here rather than a promise that may not reflect operations.] You are responsible for ensuring that sharing the recording complies with applicable laws, including any consent requirements for recorded conversations in your jurisdiction.

Interpreting Sessions

Interpreting sessions are conducted live by video call or phone. We do not record interpreting sessions unless expressly agreed in writing in advance. Session details (date, time, topic, participants) are collected for scheduling and billing purposes only.

Document Retrieval Assistance

When you request document retrieval assistance, we collect the information needed to submit a request to the relevant government agency on your behalf, such as names, dates, and case or record numbers. [ATTORNEY REVIEW REQUIRED: Confirm your actual retention practice for this information — how long do you keep it, and for what purpose? State your actual practice rather than a promise that may not reflect operations.]

Cookies and Analytics

Our website uses cookies and similar technologies to operate correctly. We may use analytics tools to understand how visitors use the site; if and when such tools are active, we will update this section to identify the specific service and describe what data it collects. You can disable cookies in your browser settings; doing so may affect some site functionality.

Data Retention

We retain your contact and booking information for as long as necessary to deliver the service and comply with applicable legal and tax obligations. You may request deletion of your personal information by contacting us at info@apostilleandtranslations.com.

Third-Party Services

We use third-party services to operate our website and deliver our services, including email delivery (Resend) and website hosting (GoDaddy). These providers process data on our behalf under their own privacy policies. We do not authorize them to use your data for their own marketing purposes.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at info@apostilleandtranslations.com or by calling 646-838-3035. We will respond within a reasonable time.

Contact

If you have questions about this privacy policy or how we handle your information, contact us at info@apostilleandtranslations.com or 646-838-3035. Apostille & Translations — 385 5th Ave, New York, NY 10016.

← Back to home

Apostille & Translations

Professional apostille, certified translation, transcription, document retrieval, and remote interpreting services for individuals, attorneys, and businesses.

Contact

Copyright © 2026 Apostille and Translations LLC / Apostille & Translations — All Rights Reserved.

Disclaimer of Liability: While we strive to provide accurate and reliable services, we cannot be held responsible for any errors, omissions, or damages resulting from the apostille or translation process.

Scope of Services: Our services include apostille authentication, certified translations, document legalization, audio and video transcription, document retrieval assistance, and remote Spanish–English interpreting. Transcription and interpreting are provided as general business services; we do not certify transcripts or interpreting sessions for legal proceedings unless expressly agreed in writing. Document retrieval assistance helps clients request records from government agencies; we do not guarantee agency processing times or outcomes. We do not provide legal advice or representation. If you require legal advice, please consult with a qualified attorney.

Privacy Policy: We respect your privacy and will never sell your personal information. Information collected through this website is used only to deliver the service you requested — whether apostille, translation, transcription, document retrieval, or interpreting. See our full Privacy Policy for details.

Terms and Conditions: Our expedited services are provided at a fee that varies based on service type and turnaround time. Payment is due at the time of service, and we accept cash, major credit cards, and electronic payment methods such as Zelle, Venmo, and Cash App. Cancellations must be made at least 24 hours in advance to avoid a cancellation fee.

All Rights Reserved: We are not attorneys and do not provide legal advice; however, if you require legal assistance, we can recommend qualified attorneys for your needs.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By providing a telephone number and submitting the form you are consenting to be contacted by SMS text message (our message frequency may vary). Message & data rates may apply. Reply STOP to opt-out of further messaging. Reply HELP for more information.

Privacy Policy For Staff